ThrdPlace

Building social connections of various user groups via events discovery.



 

PROBLEM

Current website barely offers support for volunteers, event

coordinators, nor sponsors to connect and communicate

with one another. 

ROLE

Team of 3. 

Interaction/Visual Design Lead, Strategy.

SKILLS

User Research, Strategy, Wireframing, User Testing, UI Design

SOLUTION

Designed a user-to-user page that help one discover and connect freely with one another, based on events. 

Researched on making social impact and helped clients visioning on user-to-user connection and future steps.

Improved integrated calendar view of events display based on research.

 

TIMEFRAME

1 month.

 

Project partially under NDA.


Needfinding


 
 

RESEARCH CLOUD

BRAINSTORMING

NEEDFINDING CONCEPT MAP

 

| "Of all research I've seen across all age groups, the number one reason people volunteer is because they are asked." 

- Sarah Jane Rehnborg, Professor of Public Affairs in Volunteerism

We started the research based on analyzing user's main needs and goals while they engage in social community projects.  

For each user group, we narrowed down to 3 top drives for social events participation.

 

Personas

Three user groups 

Coordinator.

 Volunteer.

Volunteer.

Sponsor

 

Analysis

We boiled the engagement of an event down to several stages and specified how each user group interact with one another. 

By analyzing possible user interactions, it gave us generally a better sense in prioritizing possible features.

User Interaction Flow Map


Project Coordinator User Flow

 
 
 

Volunteer & Sponsor User Flow

 

Iterations

Changes are made based on A/B Testing results on Calendar View layout and revamping the navigation bar and list view of projects.

Calendar View Display

Side Filter Bar

Project List

 

Wireframes

 
 

User Testing.

 
 

*Team and Client

The most fun and interesting part of this project was actually co-visioning and co-design with the client.

Narrowing down business goals and identifying top focuses with a limited time frame, we deal with complexity of concept and clash of minds.